1. Information Collection
SMMATIC only collects information necessary for the provision of services, including:
- Account registration information: email, display name
- Transaction information and service usage history (payment card data is not stored)
SMMATIC does not require customers to provide social media account passwords in any form.
2. Purpose of Use
Information is used to:
- Operate and improve the platform
- Process transactions and support customers
- Send service-related notifications.
3. Data Security
SMMATIC applies reasonable technical and management measures to protect user data from unauthorized access.
4. Information Sharing
Customer information is strictly kept confidential by SMMATIC according to internal policies and is not shared with third parties, except when requested by competent legal authorities of the host country.
Information is only shared when:
- There is a valid legal request
- Necessary for service operation (payment, hosting)
5. User Rights
Users have the right to:
- Access, edit, or request deletion of personal data
- Stop using the service at any time
- Opt-out of receiving marketing information.
- Submit feedback or complaints regarding the use of personal data via the Ticket system on SMMATIC’s platform
6. Data Storage
Data is stored for the time necessary for operational purposes and legal compliance.
7. Policy Changes
The Privacy Policy may be updated and will be publicly announced on the website.